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  • After Effects CS6 12.2 terribly slow

    Posted by Jayne amara Ross on December 16, 2013 at 9:17 pm

    Dear fellow editors,

    I am having great trouble with After Effects CS6 12.2.
    Performance is excruciatingly slow. I can barely open the project now, I just get the message: ‘Opening… 100 percent complete’ – sometimes this allows me to see the project after 10 minutes or the project just stops responding. Saving this project (that includes simple compositions, I use AE for motion tracking and colour grading, not much else).
    Here are my system details:
    Macbook pro with a 2.7 GHz Intel Core i7 processor
    Memory 16GB 1600 MHZ DDR3
    Graphics card NVIDIA GeForce GT 650M 1024 MB
    I am currently running OS X 10.8.5 and got AE through Creative Cloud.

    If you have any advice, I would be really grateful!

    All the best,
    Jayne

    Brandon Podell replied 12 years, 4 months ago 4 Members · 7 Replies
  • 7 Replies
  • Jayne amara Ross

    December 16, 2013 at 10:27 pm

    I am sorry, I just realised that part of my sentences was incomplete. I meant ‘saving the project is also excruciatingly slow and most often AE stops responding’!
    Any help on this would be great!

  • Todd Kopriva

    December 16, 2013 at 11:16 pm

    First, I’m confused by your subject line. You say “After Effects CS6 12.2”. Do you mean After Effects CS6 (11.0.x) or After Effects CC (12.x)? They are different things.

    Is this a new problem? Was this project opening correctly for you before? If so, what changed? Did you recently install an update? If so, exactly which one (and how)?

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects quality engineering
    After Effects team blog
    ———————————————————————————————————

  • Jayne amara Ross

    December 16, 2013 at 11:23 pm

    Hi Todd,
    Thanks for your reply.
    I am sorry, its AE CC version 12.2 installed via Creative Cloud (I am using the months rental system).
    Nothing changed, I installed the update (12.2) in an effort to find a solution to this problem.
    I use a lot of Warp Stabilizer, do you think that this may be the problem?
    I have just tried opening a CS 5 project and it seems to be working fine.
    I don’t understand…
    Do you have any ideas?
    Thanks,
    Jayne

  • Todd Kopriva

    December 16, 2013 at 11:56 pm

    So you’re saying that it was slow before the update?

    If you’re having problems with slowness to open and save projects with Warp Stabilizer, see this:
    https://blogs.adobe.com/aftereffects/2012/05/memory-and-storage-tips-for-warp-stabilizer-and-3d-camera-tracker.html

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects quality engineering
    After Effects team blog
    ———————————————————————————————————

  • Jayne amara Ross

    December 16, 2013 at 11:57 pm

    Yes!

  • Steve Martin

    December 22, 2013 at 7:59 pm

    Yes, AE 12.2 is slow to save for me too.

    I think it’s a bug. AE is buggy software IMO. 12.1 would give me a memory error message on closing, and now this in 12.2 Sigh…

  • Brandon Podell

    December 25, 2013 at 5:50 am

    This happened to me before when I had a giant-sized After Effects project file. If the project file is small, it will open and save quickly. If the project file is large, it will open and save slowly. If it’s over 50 – 150 MB, depending on it stats of your computer, it may take forever to open and save. Even though it says that it’s 100% complete, it still may not be anywhere close to 100%. It could easily take over 10 minutes to open a project this large.

    If you’re able to get the project to open, then try reducing the file size. You can do this by using compositions for repetitive footage, deleting unused files in the project panel, deleting unused footage in the timeline, removing unused effects, and deleting unused keyframes. You can always render and export footage with effects applied to them, import the rendered footage, and delete the footage with the effects.

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