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Activity Forums Adobe After Effects Adobe support problem

  • Adobe support problem

    Posted by Jim Scott on March 26, 2013 at 11:54 pm

    For the last few days every time I try to access Adobe on-line help from the Help menu in any program (AE, Photoshop, Premiere, Encore) I get a warning page from Safari that it cannot open that page because the server is busy. Anyone else experiencing the same thing?

    Jim Scott replied 13 years, 1 month ago 3 Members · 5 Replies
  • 5 Replies
  • Gary Milligan

    March 27, 2013 at 12:04 am

    Yes, that happened to me today… ended up Googling an answer.

  • Jim Scott

    March 27, 2013 at 12:10 am

    Glad it’s not just me.

  • Todd Kopriva

    March 27, 2013 at 3:54 am

    The community.adobe.com redirects seem to be failing. This page has direct links:

    https://blogs.adobe.com/premierepro/2010/08/help-documents-for-creative -suite-5-pdf-and-html.html

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects quality engineering
    After Effects team blog
    ———————————————————————————————————

  • Jim Scott

    March 27, 2013 at 3:56 am

    Thanks Todd, that’s a good link to have.

  • Jim Scott

    March 27, 2013 at 5:39 pm

    The issue seems to have been resolved at Adobe.

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