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When I import into adobe After Effects the screen is black?
Hi all, when I import a file into Adobe After Effects the image no matter what type of file is just black. I drag it into the timeline and it is still black. I am completely new to Adobe After Effects so I am stuck as to what to do? Could someone please give me some direction or advice to what seemingly is a simple issue yet one I cannot work out! Thank you very much.
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3 Replies
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More information would be helpful.
FIrst what sort of file are you importing?
Second, tell us about your computer and operating system. (Processor, RAM, video card, Windows/Mac OS version).
Third tell us what version of After Effects. (Have you installed all the updates?)
Perhaps then someone could try to determine the problem.
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Hoi there, thanks for the reply. It is when I try to import an .ai file. When importing anything else it seems to be fine?
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Thank you so much for your link to the tutorials. I seemed to be able to import any other file except an .ai file. This just shows up black for some reason?
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