Motion 4 crashes

Apple Motion

Motion 4 crashes

Posted by Albert Calsina on June 13, 2010 at 3:00 am

Hi,

I’ve just installed motion 4. It seems that the installation went good but after the welcome screen it will crash everytime.

I have a macbook pro intel Core 2 Duo, 2.66 GHz, 4 GB.
Here the info that shows after it in case it helps. I am quite desperate right now.

Thank you!!

Process: Motion [544]
Path: /Applications/Motion.app/Contents/MacOS/Motion
Identifier: com.apple.motion
Version: 4.0.0 (687)
Build Info: Motion-6870000~22
Code Type: X86 (Native)
Parent Process: launchd [100]

Date/Time: 2010-06-12 22:19:22.914 -0400
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Sleep/Wake UUID: 19D8C586-9595-4FEC-821F-AFE22BA3E324

Interval Since Last Report: 468646 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 2342 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 8DA2A69C-057A-4DDA-8267-55B6CD06BDA6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: 0 com.apple.CoreFoundation 1 com.apple.CoreFoundation 2 com.apple.CoreFoundation 3 com.apple.CoreFoundation 4 com.apple.CoreText 5 com.apple.CoreFoundation 6 com.apple.CoreFoundation 7 com.apple.CoreFoundation 8 com.apple.CoreFoundation 9 com.apple.CoreFoundation 10 com.apple.CoreFoundation 11 com.apple.CoreFoundation 12 com.apple.CoreFoundation 13 com.apple.CoreFoundation 14 com.apple.CoreFoundation 15 com.apple.CoreFoundation 16 com.apple.CoreFoundation 17 com.apple.CoreFoundation 18 com.apple.CoreFoundation 19 com.apple.CoreText 20 com.apple.CoreText 21 com.apple.CoreText 22 com.apple.CoreText 23 com.apple.AppKit 24 com.apple.ozone.framework 25 com.apple.ozone.framework 26 com.apple.ozone.framework 27 com.apple.ozone.framework 28 com.apple.ozone.framework 29 com.apple.ozone.framework 30 com.apple.ozone.framework 31 com.apple.ozone.framework 32 com.apple.ozone.framework 33 com.apple.ozone.framework 34 com.apple.ozone.framework 35 com.apple.ozone.framework 36 com.apple.ozone.framework 37 com.apple.ozone.framework 38 com.apple.ozone.framework 39 com.apple.ozone.framework 40 com.apple.ozone.framework 41 com.apple.AppKit 42 com.apple.AppKit 43 com.apple.ozone.framework 44 com.apple.AppKit 45 com.apple.ozone.framework 46 com.apple.ozone.framework 47 com.apple.ozone.framework 48 com.apple.AppKit 49 com.apple.prokit 50 com.apple.AppKit 51 com.apple.AppKit 52 com.apple.AppKit 53 com.apple.AppKit 54 com.apple.prokit 55 com.apple.AppKit 56 com.apple.AppKit 57 com.apple.prokit 58 com.apple.AppKit 59 com.apple.motion 60 com.apple.AppKit 61 com.apple.prokit 62 com.apple.motion 63 com.apple.motion Dispatch queue: com.apple.main-thread
0x96e154b0 CFStringGetLength + 80
0x96e29a0f CFStringCompareWithOptionsAndLocale + 47
0x96e299d5 CFStringCompareWithOptions + 53
0x96e29990 CFStringCompare + 64
0x947e3c72 CompareDescriptorsByTraitsAndPrecedence + 191
0x96e7992f __CFSimpleMergeSort + 591
0x96e79748 __CFSimpleMergeSort + 104
0x96e79748 __CFSimpleMergeSort + 104
0x96e79726 __CFSimpleMergeSort + 70
0x96e79726 __CFSimpleMergeSort + 70
0x96e79726 __CFSimpleMergeSort + 70
0x96e79726 __CFSimpleMergeSort + 70
0x96e79726 __CFSimpleMergeSort + 70
0x96e79726 __CFSimpleMergeSort + 70
0x96e79726 __CFSimpleMergeSort + 70
0x96e79726 __CFSimpleMergeSort + 70
0x96e7953c CFSortIndexes + 252
0x96e7938d CFQSortArray + 125
0x96e5a249 CFArraySortValues + 489
0x947e062f TCFMutableArray::Sort(long (*)(void const*, void const*, void*), void*) const + 67
0x947f5ccb TCFSetRef::CreateSortedArray(long (*)(void const*, void const*, void*), void*, CFArrayCallBacks const*) const + 161
0x947e3b31 TFontDescriptorDuplicateFilter::TFontDescriptorDuplicateFilter(__CFSet const*, CFSetCallBacks const*) + 93
0x947e038f TCollection::CopyMatchingFontDescriptors() + 293
0x986b26fa -[NSFontManager fontDescriptorsInCollection:] + 1000
0x00bc038a +[OZFontLibEntry buildTree] + 778
0x008417a1 -[OZLibraryController buildTree] + 1121
0x009b9163 -[OZLibraryControllerBase viewDidLoad] + 5363
0x00848891 -[OZLibraryController viewDidLoad] + 81
0x00776937 -[OZPBXModule _viewDidLoad] + 71
0x00776552 -[OZPBXModule view] + 194
0x008882d0 -[OZTabbedModule addTabViewItem:module:] + 48
0x0084c0da -[OZLibraryInspectorController viewDidLoad] + 186
0x00776937 -[OZPBXModule _viewDidLoad] + 71
0x00776552 -[OZPBXModule view] + 194
0x00779775 -[OZPBXWindowController _installModuleView] + 69
0x00778dfa -[OZPBXWindowController initWithModule:] + 74
0x007784b4 -[OZPBXModule setWantsModuleWindow:] + 212
0x0084be7a +[OZLibraryInspectorController instance] + 122
0x0084ed77 -[OZScreenLayoutManager loadInitialLayout] + 87
0x0084ef5e -[OZScreenLayoutManager loadInitialDocLayout:] + 46
0x00854219 -[OZDocWindowController windowDidLoad] + 985
0x9836447b -[NSWindowController _windowDidLoad] + 525
0x982f22fc -[NSWindowController window] + 123
0x0075fcbc -[OZObjCDocument showWindows] + 156
0x9866f192 -[NSDocumentController(NSDeprecated) openUntitledDocumentOfType:display:] + 148
0x009fe909 -[OZDocumentController openUntitledDocumentOfType:display:] + 233
0x009feab0 -[OZDocumentController newDocument:] + 80
0x00a67502 -[OZWelcomeScreenController performClose:] + 338
0x9834cf86 -[NSApplication sendAction:to:from:] + 112
0x001be308 -[NSProApplication sendAction:to:from:] + 127
0x9842c705 -[NSControl sendAction:to:] + 108
0x984281ba -[NSCell _sendActionFrom:] + 169
0x984274b1 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1808
0x9847c95d -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 524
0x001f32e3 -[NSProButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 293
0x98425f07 -[NSControl mouseDown:] + 812
0x98423f10 -[NSWindow sendEvent:] + 5549
0x001dd736 -[NSProWindow sendEvent:] + 264
0x9833cb2f -[NSApplication sendEvent:] + 6431
0x0000848b 0x1000 + 29835
0x982d04ff -[NSApplication run] + 917
0x001bea01 NSProApplicationMain + 326
0x00005881 0x1000 + 18561
0x00002ad6 0x1000 + 6870

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x950fc0ea kevent + 10
1 libSystem.B.dylib 0x950fc804 _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x950fbcc3 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x950fba68 _dispatch_worker_thread2 + 234
4 libSystem.B.dylib 0x950fb4f1 _pthread_wqthread + 390
5 libSystem.B.dylib 0x950fb336 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x950f4856 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x96e88ddd __CFSocketManager + 1085
2 libSystem.B.dylib 0x95102fbd _pthread_start + 345
3 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x950d593a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95103445 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x95132028 pthread_cond_timedwait_relative_np + 47
3 …ple.CoreServices.CarbonCore 0x98cd7235 TSWaitOnConditionTimedRelative + 242
4 …ple.CoreServices.CarbonCore 0x98cd6f73 TSWaitOnSemaphoreCommon + 511
5 …ickTimeComponents.component 0x90ad4035 ReadSchedulerThreadEntryPoint + 4698
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x950d593a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95103445 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x95132028 pthread_cond_timedwait_relative_np + 47
3 …ple.CoreServices.CarbonCore 0x98cd7235 TSWaitOnConditionTimedRelative + 242
4 …ple.CoreServices.CarbonCore 0x98cd6f73 TSWaitOnSemaphoreCommon + 511
5 …ple.CoreServices.CarbonCore 0x98d31508 AIOFileThread(void*) + 1127
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x950d58da mach_msg_trap + 10
1 libSystem.B.dylib 0x950d6047 mach_msg + 68
2 com.apple.CoreFoundation 0x96e4977f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x96e48864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96e4e7a4 CFRunLoopRun + 84
5 com.apple.QTKit 0x935dda8c QTSurfaceRendererScheduledDisplayThread + 150
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x950d58da mach_msg_trap + 10
1 libSystem.B.dylib 0x950d6047 mach_msg + 68
2 com.apple.CoreFoundation 0x96e4977f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x96e48864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96e4e7a4 CFRunLoopRun + 84
5 com.apple.QTKit 0x935d9cdd QTVisualContextImageProviderWorkLoop + 114
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 7:
0 libSystem.B.dylib 0x950d5922 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9510345c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9514c503 pthread_cond_wait + 48
3 com.apple.AppleProResCodec 0x27a1b40b IcpDecompressorComponentDispatch + 1771
4 libSystem.B.dylib 0x95102fbd _pthread_start + 345

Thread 8:
0 libSystem.B.dylib 0x950d5922 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9510345c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9514c503 pthread_cond_wait + 48
3 com.apple.AppleProResCodec 0x27a1b40b IcpDecompressorComponentDispatch + 1771
4 libSystem.B.dylib 0x95102fbd _pthread_start + 345

Thread 9:
0 libSystem.B.dylib 0x950d593a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95103445 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x95132028 pthread_cond_timedwait_relative_np + 47
3 …ple.CoreServices.CarbonCore 0x98cd7235 TSWaitOnConditionTimedRelative + 242
4 …ple.CoreServices.CarbonCore 0x98cd6f73 TSWaitOnSemaphoreCommon + 511
5 …ple.CoreServices.CarbonCore 0x98cfb16b TimerThread + 97
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 10:
0 libSystem.B.dylib 0x950d593a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95103445 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x95132028 pthread_cond_timedwait_relative_np + 47
3 …ple.CoreServices.CarbonCore 0x98cd7235 TSWaitOnConditionTimedRelative + 242
4 …ple.CoreServices.CarbonCore 0x98cd6f73 TSWaitOnSemaphoreCommon + 511
5 …ple.CoreServices.CarbonCore 0x98d698c2 DeferredTaskThread + 84
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 11:
0 libSystem.B.dylib 0x950d593a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95103445 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x95132028 pthread_cond_timedwait_relative_np + 47
3 …ple.CoreServices.CarbonCore 0x98cd7235 TSWaitOnConditionTimedRelative + 242
4 …ple.CoreServices.CarbonCore 0x98cd6f73 TSWaitOnSemaphoreCommon + 511
5 com.apple.QuickTime 0x958976e8 VideoDecodeThread + 83
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 12:
0 libSystem.B.dylib 0x950fb182 __workq_kernreturn + 10
1 libSystem.B.dylib 0x950fb718 _pthread_wqthread + 941
2 libSystem.B.dylib 0x950fb336 start_wqthread + 30

Thread 13:
0 libSystem.B.dylib 0x95103806 __semwait_signal + 10
1 libSystem.B.dylib 0x9512f441 nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x9512f37f usleep$UNIX2003 + 61
3 com.apple.AppKit 0x984781ed -[NSUIHeartBeat _heartBeatThread:] + 2039
4 com.apple.Foundation 0x940be8d8 -[NSThread main] + 45
5 com.apple.Foundation 0x940be888 __NSThread__main__ + 1499
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 14:
0 libSystem.B.dylib 0x95103806 __semwait_signal + 10
1 libSystem.B.dylib 0x951034c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95105158 pthread_cond_wait$UNIX2003 + 73
3 com.apple.ozone.framework 0x009567ab OZExecutionUnit::executeLoop() + 75
4 com.apple.ozone.framework 0x009568ae OZExecutionUnit::executeLoopWrapper(void*) + 94
5 com.apple.procore.framework 0x018df76c PCThread::startup(void*) + 18
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 15:
0 libSystem.B.dylib 0x95103806 __semwait_signal + 10
1 libSystem.B.dylib 0x951034c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95105158 pthread_cond_wait$UNIX2003 + 73
3 com.apple.ozone.framework 0x009567ab OZExecutionUnit::executeLoop() + 75
4 com.apple.ozone.framework 0x009568ae OZExecutionUnit::executeLoopWrapper(void*) + 94
5 com.apple.procore.framework 0x018df76c PCThread::startup(void*) + 18
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 16:
0 libSystem.B.dylib 0x95103806 __semwait_signal + 10
1 libSystem.B.dylib 0x951034c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95105158 pthread_cond_wait$UNIX2003 + 73
3 com.apple.ozone.framework 0x009567ab OZExecutionUnit::executeLoop() + 75
4 com.apple.ozone.framework 0x009568ae OZExecutionUnit::executeLoopWrapper(void*) + 94
5 com.apple.procore.framework 0x018df76c PCThread::startup(void*) + 18
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 17:
0 libSystem.B.dylib 0x95103806 __semwait_signal + 10
1 libSystem.B.dylib 0x951034c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95105158 pthread_cond_wait$UNIX2003 + 73
3 com.apple.ozone.framework 0x009567ab OZExecutionUnit::executeLoop() + 75
4 com.apple.ozone.framework 0x009568ae OZExecutionUnit::executeLoopWrapper(void*) + 94
5 com.apple.procore.framework 0x018df76c PCThread::startup(void*) + 18
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 18:
0 libSystem.B.dylib 0x95103806 __semwait_signal + 10
1 libSystem.B.dylib 0x951034c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95105158 pthread_cond_wait$UNIX2003 + 73
3 com.apple.ozone.framework 0x009567ab OZExecutionUnit::executeLoop() + 75
4 com.apple.ozone.framework 0x009568ae OZExecutionUnit::executeLoopWrapper(void*) + 94
5 com.apple.procore.framework 0x018df76c PCThread::startup(void*) + 18
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 19:
0 libSystem.B.dylib 0x950d58da mach_msg_trap + 10
1 libSystem.B.dylib 0x950d6047 mach_msg + 68
2 com.apple.CoreFoundation 0x96e4977f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x96e48864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96e4e7a4 CFRunLoopRun + 84
5 com.apple.QTKit 0x935dda8c QTSurfaceRendererScheduledDisplayThread + 150
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 20:
0 libSystem.B.dylib 0x950d58da mach_msg_trap + 10
1 libSystem.B.dylib 0x950d6047 mach_msg + 68
2 com.apple.CoreFoundation 0x96e4977f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x96e48864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96e4e7a4 CFRunLoopRun + 84
5 com.apple.QTKit 0x935d9cdd QTVisualContextImageProviderWorkLoop + 114
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 21:
0 libSystem.B.dylib 0x950d58da mach_msg_trap + 10
1 libSystem.B.dylib 0x950d6047 mach_msg + 68
2 com.apple.CoreFoundation 0x96e4977f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x96e48864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96e4e7a4 CFRunLoopRun + 84
5 com.apple.QTKit 0x935dda8c QTSurfaceRendererScheduledDisplayThread + 150
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 22:
0 libSystem.B.dylib 0x950d58da mach_msg_trap + 10
1 libSystem.B.dylib 0x950d6047 mach_msg + 68
2 com.apple.CoreFoundation 0x96e4977f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x96e48864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96e4e7a4 CFRunLoopRun + 84
5 com.apple.QTKit 0x935d9cdd QTVisualContextImageProviderWorkLoop + 114
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa08b58cc ebx: 0x96e15471 ecx: 0x00000000 edx: 0x00000007
edi: 0x39c5f720 esi: 0x00000000 ebp: 0xbfffb548 esp: 0xbfffb530
ss: 0x0000001f efl: 0x00010283 eip: 0x96e154b0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000

Zak Peric replied 16 years, 2 months ago 2 Members · 1 Reply
1 Reply

Zak Peric
June 13, 2010 at 8:20 am

HI Back,

No need to send a load of crash log and etc. Motion does this at times, I am hoping that if you delete the preferences of motion you should be OK. Try this first please.

Delete user preferences:

You can resolve many issues by restoring Motion back to its original settings. This will not impact your project files. To reset your Motion user preference settings to their original state, do the following:

1. In the Finder, go to ~/Library/Preferences—the tilde (~) represents your Home folder.
2. Drag the “com.apple.motion.plist” file from the Preferences folder to the Trash.

Remove receipts and reinstall Motion

Another approach you might consider is reinstalling Motion. To do this effectively, you need to first remove the application and its receipts, then install Motion and use Software Update to install additional updates. You don’t have to remove everything that was installed with Motion. Use the following steps to completely reinstall a fresh copy of Motion. Make sure that you have your installation discs and serial number nearby before starting this.

Note: If you had previously installed the Motion 2 Registration Incentive, you will need to run that installer separately.

1. Quit Motion if it’s open.
2. Open the Applications folder.
3. Drag the Motion application to the Trash.
4. Go to /Library/Receipts.
5. In the Receipts folder, drag any receipts with names begin with “Motion” to the Trash.
6. Reinstall Motion from your installation disc set.
7. When finished, use Software Update (choose Apple > Software Update) to update your software to the latest version.

Good Luck.

p.S.

Bookmark this link for future use:
https://www.apple.com/support/motion/

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