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Activity Forums Apple Motion Motion will NOT open!!!

  • Motion will NOT open!!!

    Posted by Glen Jennings on August 22, 2005 at 5:50 pm

    It was working fine for months until recently when we had to re install OS 10.3.8. Now when I open Motion, the browser pops up and it asks me to pick a project type/size and i choose “NTSC Broadcast SD” for example and it crashes immediately. We are BAFFLED. and FYI : apple protection care will not help you if you’ve had the app for more then 90 days. You will have to fork over $200 just to get them on the phone for any pro app issue. So does anybody else have this problem? Any suggestions would be appreciated, thanks!

    Michelle De long replied 20 years, 8 months ago 4 Members · 3 Replies
  • 3 Replies
  • Walter Biscardi

    August 22, 2005 at 6:39 pm

    [generictwin]
    It was working fine for months until recently when we had to re install OS 10.3.8.”

    Did you re-install Motion after re-installing the OS? Might help.

    Walter Biscardi, Jr.
    Creative Genius, Biscardi Creative Media
    https://www.biscardicreative.com

    Now in Production, “The Rough Cut,” https://www.theroughcutmovie.com

    Now editing “Good Eats” in HD for the Food Network

    “I reject your reality and substitute my own!” – Adam Savage, Mythbusters

  • Jim Kanter

    August 23, 2005 at 12:17 am

    Sounds like an issue with some of the behind-the-scenes code for Motion. Walter’s advice is good. Uninstall and reinstall Motion and see if that helps.

    There’s a dim echo in the recesses of my brain that makes me kinda remember that there was also a conflict between Motion and (I think) the Wacom tablet drivers. If you have (or had) a Wacom tablet attached, try deleting its files and reinstalling the latest version after reinstalling Motion.

    Jim Kanter,
    Digital Film Institute
    http://www.dfilminst.com

  • Michelle De long

    August 30, 2005 at 6:11 pm

    Thanks guys. This Michelle the other part of our team.

    We have reinstalled Motion a bunch of times, trashed the preferences and it still will not work. We also reinstalled quicktime.

    Safari and I-Photo will not work either. This all started about a month ago when OSx 10.3.8 when to crap.

    We tried to re-install OSX 10.3.5 from our install discs for the G5 and they would not work. We had to use a copy of Panther that we had for the other computers in the office and then did the upgrades off of apple.com to get to 10.3.8

    I looked on the OSX message board and there seems to be a pattern here.

    Here is the pattern
    10.3.8 freaks out and won’t work.
    Try to intstall from the install discs that come with computer and they won’t work.
    Install OSX from other source.
    Once back to 10.3.8 Safari and I-Photo and Motion won’t work.

    We have apple care. We called and they knew right away about the Safari and I-Photo issue. They wouldn’t deal with the Motion issue since we don’t have apple care for our Production Suite Software which pissed me off since we believe that this a OSX problem not a Motion problem.

    Still today, Motion does not work. We are using After Effects instead. In 8 years I have never had trouble with After Effects.

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