Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Adobe Encore DVD Hardware error: sense code 40901

  • Hardware error: sense code 40901

    Posted by Augustine Yeboah jr on January 18, 2013 at 1:59 am

    Hello All,

    I have burned a DL dvd in Encore and as it was close to finishing writing the files and I get a “hardware error: sense code 40901” and the disc pops out. The dvd has a main menu & submenu. The footage plays for about half of the video then becomes choppy then eventually stops. Also when I select the submenu the 2nd and 3rd chapter will not play when selected at all. I have done a bit of reseacrh and some folks say it has to do with other programs running. I try not to have other programs running to give Encore full attention. The footage I imported into Encore is an AVI file that is 2 hours and 30 mins. Build: write speed= 6x, Size of disc= Custom 8.45, Region code: option 1.

    System: Windows 7 64bit. Ram= 16gb, i5.

    Has anybody else come across this and has a solution? Any help is appreciated, thanks.

    Thanks in advance.

    Miguel Nunez sanchez replied 12 years ago 2 Members · 1 Reply
  • 1 Reply
  • Miguel Nunez sanchez

    August 17, 2014 at 1:32 am

    I resolved the problem reducing the Writing Speed 1x minimum you can if this doesn’t work I would change the DVD brand. I recommend Verbatim you can find it at Office Depot, Office Max, or Sam’s Club

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy