• Blackmagic Design

  ATEM: No increment on recorded files

  Posted by Tracy Peterson on September 24, 2012 at 3:22 am

  I lost two days of footage during a live stream because the recording software in the ATEM suite does NOT increment the file name. Be CAREFUL. Sadly, because this isn’t a very well thought out feature, the file will simply write over the last one every time you press record. Even though every piece of recording software out there asks or increments the file name, BMD doesn’t. Be aware. Maybe they will invest some money in software development instead of buying telecine companies.

  Tracy Peterson
  http://www.onetwomany.com

  Mike Squires replied 13 years, 7 months ago 3 Members · 3 Replies
• 3 Replies

• 

  Darren Lew

  September 25, 2012 at 4:14 am

  So for the users that are still having problems with this, the simple way is to delete the GUI’s preferences, so the user can start from clean. This isn’t too painful since there are hardly any settings, because the Switcher keeps the rest of the setup.

  On Mac:

  Delete these files
  (user’s home folder)/Library/Preferences/com.blackmagic-design.ATEM Software Control.plist
  (user’s home folder)/Library/Preferences/com.blackmagic-design.ATEM Software Control.plist.lockfile

  On Windows:

  Use regedit.exe to delete this and its contents from the Windows Registry:
  HKEY_CURRENT_USER/Software/Blackmagic Design/ATEM Software Control

  I hope this helps.
• 

  Tracy Peterson

  September 27, 2012 at 7:00 pm

  Does this fix the issue and add increment to the ATEM software?

  Tracy Peterson
  http://www.onetwomany.com
• 

  Mike Squires

  September 27, 2012 at 10:41 pm

  Yes it does.

Reply to this Discussion! Login or Sign Up