• Blackmagic Design

  Media Express doesn’t open

  Posted by Lutfi Zeton on May 29, 2012 at 9:18 am

  First of all, thank you for your support.

  Yesterday afternoon, suddenly, when I try to open Blackmagic Media Express in my Mac Pro, it crashes unexpectedly and it shows a crash log. I use it everyday!

  This happens when it tries to contact with my Blackmagic Intensity Pro (I think so, because when I’m using it in another software and I try to open Media Express, it shows a warning that my capture is being used). The capture device works perfectly in other softwares such as Premiere.

  I have uninstalled everything, even libraries. Restarted more than 3 times and still the same problem.

  I’m using OS X Lion 10.7.4 under a MacPro 3,1, 10gb RAM and SSD. Everything went perfect!

  The only option I think is format. But that’s not a good option…

  What should I do? If you need crash log, I will paste it!

  Thank you!

  Lutfi Zeton replied 13 years, 11 months ago 1 Member · 1 Reply
• 1 Reply

• 

  Lutfi Zeton

  May 29, 2012 at 2:07 pm

  SOLVED: I deleted the Media Express preferences file from Library/Preferences and rebooted. Everything goes perfect ;D

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