• Blackmagic Design

  Intensity Pro not outputting video

  Posted by Lawrence Jones on June 1, 2010 at 10:03 am

  My Intensity Pro has been working fine for the last 5 months after some initial troubles when I got it. Yesterday however I opened up Media Express v1 as I have done every day but found there was no longer a video output. I can see the video in Media Express and record but it is not sent to my TV. Audio is still being sent though.

  I’m capturing from an Xbox 360 component and HDMI from the Intensity to the TV. I had changed nothing overnight.

  I’ve tried unplugging all of the cables, updating the firmware (the newest one broke it even more by messing up the audio input so I reverted back to my previous version), restarting Media Express v1, using Media Express v2 and rebooting my computer many times.

  Any help would be appreciated before I send it back.

  Lawrence Jones replied 15 years, 11 months ago 1 Member · 1 Reply
• 1 Reply

• 

  Lawrence Jones

  June 2, 2010 at 2:40 pm

  An update:
  I can get audio using the component out but there is no audio over HDMI out. I can’t test whether video out works with component but it doesn’t really matter as I need the HDMI anyway.

  Anyone?

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