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Canon XF305 – XF Utility problems
Hi,
Using XF305 camera with XF Utility on a TV shoot. We use the program (Canon XF Utility) with Mac and Windows with the new 1.1 update, which allows us to watch virtual media and backed up footage with ease. The software SETS VIRTUAL MEDIA absolutely fine on all systems and OS’s but not on ONE Windows 7 Dell Inspiron laptop. We cannot set the selected folder as virtual media when the exact same method and folder(s) works on XF utility on our other computers (it is on an external hard drive but we have tried various external hard drives with various different folders which seemingly work on other laptops/imacs with the exact same software). Any answers or suggestions?
The root directory is all correct and it simply will not set virtual media on any of the selected CF folders on this one laptop – the laptop for viewing rushes. We have worked with this system for 3 months now on a long series shoot and now it will not work – this is the first time we have tried this laptop with the new update though. I have tried uninstalling and reinstalling both the software update and the software all together from scratch. It just won’t let us select OK on this laptop when selecting the CF folder. If anybody has any ideas for where we can go to next it’d be hugely appreciated!
Thanks in advance,
Barney