• DVD Authoring

  incompatible dvd player …

  Posted by Alan Howard on January 22, 2009 at 10:20 am

  Hi,

  FYI this has already been posted on DVDit forum but no replies!

  Using DVDit I’m burning a -R DVD out of Avid via QT ref …
  plays fine in laptops but not our main client DVD player …
  “Incompatible Disc” comes on screen ….
  player is Panasonic DMR E55EB …

  any clues anyone?
  Thanks in advance …

  Alan

  Chris Sebes replied 17 years, 3 months ago 3 Members · 2 Replies
• 2 Replies

• 

  Jeff Pulera

  January 26, 2009 at 6:07 pm

  Hi Alan,

  Looking at the model number, I think the DVD player in question is also a recorder and those Panasonic units have been known to have compatibility issues.

  Any chance of trying another stand-alone player unit? I don’t trust computers to check masters, as they will play about anything.

  Jeff Pulera
• 

  Chris Sebes

  January 30, 2009 at 3:17 pm

  I’ve always used a stand-alone DVD player for testing. We have a few different models (Sonys, Samsung) around the studio. If they play on any of these, we can confidently tell the client that it’s working fine on our end and suggest trying a different player on his/her end. We also had a problem where our client’s client was having problems playing discs, only to find out they were having problems playing the copies they made by dragging and dropping the contents from our discs to ones they sent to their client. Don’t assume anything.

  Peace.
  Chris

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