• Adobe After Effects

  AE CS5 crashes when i try to close it.

  Posted by Lon Waitman on June 22, 2010 at 6:32 am

  I periodically get error messages telling me AE (CS5) is about to crash. Then it does. Attached (as an image capture) are the two error messages I get when this happens (I get the first message, then when I close it, I get the second error message, then the program crashes). Any ideas why this is happening? It doesn’t seem to matter whether the project is big or has basically nothing in it.

  BTW: I have dual quad core, 8 GB RAM, Win 7 64-bit, nvidia GeForce GTX 285, Dell precision T7400 workstation.

  

  Lon Waitman replied 15 years, 8 months ago 3 Members · 4 Replies
• 4 Replies

• 

  Antony Buonomo

  June 23, 2010 at 8:06 am

  I am getting similar problems. In fact nearly all the elements of CS4 & CS5 (Production Bundle) crash on quit and always have. I am fed up writing out crash reports. It’s extremely annoying.

  

  A

  Vertigo Productions
  https://www.vertigo.co.uk
• 

  Lon Waitman

  July 10, 2010 at 4:14 am

  anybody home?…
• 

  Todd Kopriva

  September 4, 2010 at 12:55 am

  The After Effects CS5 (10.0.1) update is available:
  https://bit.ly/9ex5Cf

  This update should address this issue. After you’ve installed the update, please let us know whether it works for you.

  If you have any problems with the update, or if you have bugs to report after you’ve installed the update, please let us know through the usual channels:
  https://bit.ly/93d6NF

  ———————————————————————————————————
  Todd Kopriva, Adobe Systems Incorporated
  Technical Support for professional video software
  After Effects Help & Support
  Premiere Pro Help & Support
  ———————————————————————————————————
• 

  Lon Waitman

  September 5, 2010 at 12:18 am

  Thanx, Todd!!!

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