• Avid Media Composer

  Avid freezes when I open up capture tool

  Posted by John Castelli on August 14, 2008 at 2:19 pm

  Does anyone know what would be causing my avid (and my computer) to freeze when I open up my capture tool in avid? The following info may help you in assessing the situation:

  -I recently had to have my hard drive and mother board replaced due to failure (thank goodness it was covered by warranty)

  -I edited a couple nights before and everything worked great

  -The avid seems to work fine, capture tool included, until it recognizes the camera has been connected. Then avid freezes, as well as internet explorer and my other operations. I can click on the start button and click restart, but it gets to the windows shutting down screen and stays there.

  My computer specs are:
  2gb Ram

  Media kept on a 500GB Gforce external drive with only a couple of hours of video on it

  nvidia quadro fx 1400 video card

  I’m working with Media composer 2.8 and digitizing via fire with with a sony HDR-FX7 at 1080i

  -basically, my avid has worked without ANY issues for 2 years, so I’m not sure if this is a computer issue (i hate dell) or an avid issue after I re-installed it. While I have edited since the install without any issue, this was my first attempt to capture.

  Thanks a lot,

  John

  Michael Hancock replied 17 years, 9 months ago 2 Members · 1 Reply
• 1 Reply

• 

  Michael Hancock

  August 14, 2008 at 5:49 pm

  Is Avid open when you connect your camera? If so, shut down the computer, plug the camera into the firewire (camera turned off), and unplug the external firewire drive. Boot the computer, let windows load, turn on the camera. Does Windows recognize the camera and still function?

  If it does, open Avid. Open the capture tool, configure your deck and try to capture. If this works too, it’s likely a conflict between the camera and the firewire drive (why it worked before, who knows).

  If Windows doesn’t recognize the camera or freezes up when it does (with no programs running when you turn the camera on), it’s a Windows issue. Check that the proper drivers for the camera are installed, and maybe try to make a new account. Or do a fresh install of Windows, if you have the time to back everything up and do that.

  Otherwise, I’m not really sure why it would work one day and not the next. Maybe corrupt user settings? Make some new ones and see if that helps.

  Michael.

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