• Avid Media Composer

  Upgrade to Avid Express Pro

  Posted by Darin Morash on October 11, 2007 at 11:59 pm

  Hi,

  I’ve recently upgraded from Avid Express DV, to Avid Express Pro with a Mojo. This is on a G5. The dongle upgrade was smooth and good to go, but when I load the program, a window pops up that says “Exception: DISK_ACCESS_DENIED, filename Site_Attributes

  File:/Snapshots/reing.relenginte2_1181955636/vobs/ppg/Ulshell2.0/CoreClassics/AApplication.c. Line 3732.

  I don’t know what this means, but I can create report, exit, continue, or debugger. Anything but debugger shuts teh program down, if i do press debugger, the program continues to load but gives me “bus error”in thread “MainThread”, at address oxbfffeb0. Then the program shuts down.

  I’ve re-installed the program 6 times. Doesn’t seem to help.

  I have a deadline due on Sunday… Help!

  Nick Young replied 18 years, 2 months ago 3 Members · 2 Replies
• 2 Replies

• 

  Michael Hancock

  October 12, 2007 at 12:09 am

  What version of Xpress Pro are you running, what version of OS X are you running, and what version of Quicktime? Also, have you repaired disk permissions after you installed Avid? It might help.

  Michael.
• 

  Nick Young

  February 21, 2008 at 3:18 am

  Hey just wondering if you’ve gotten this straightened out, My job has just recently purchased a new Mac Pro and Avid Xpress. I get the same thing you do and I’ve installed and quit and installed and quit. I even brought the software home on my Imac and nothing gives, I get the same error. If you did find a solution or what the problem is I’d love to know my email is nick.young2@us.army.mil. I’ve got deadlines too…Thanks in advance.

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