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Zaxwerks licensing issue
After successfully installing 3D Invigorator Pro for AE 5.0.6 on Mac OS 10.7, I enter my authorization code, which is accepted. I am then immediately presented with the error message screen that says:
Zaxwerks Alert
Unable to write the Zaxwerks security file 3D Invigorator Pro will be cancelled. You must be logged in as an Admin to enter the authorization code. The trouble is, I am logged in as an Admin, and I was able to enter the authorization code. This error prevents the registration of the product, and a second attempt results in the same issue.—
Eric Darling
eThree Media -
5 Replies
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Hi Eric,
There’s currently a compatibility issue with 3D Invigorator PRO and OSX 10.7 Lion.
We are working diligently on a fix and should have a fix available shortly. Once the fix is available, I’ll send you an e-mail that contains instructions on how to install the fix.
Best,
Edward -
Hi Edward,
Just checking in to see if there’s a fix for this issue yet?
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Eric Darling
eThree Media -
Hi Eric,
This issue is now resolved in version 5.0.7.
Go to our download page, and download version 5.0.7:
Once you have updated to the newest version, you should no longer run into any issues with authorization. If you have any questions, please let me know.
Best,
Edward -
Strange… When I go to download that file, and uncompress it, the app is actually for PS not AE….
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Eric Darling
eThree Media -
Hi Eric,
Try re-downloading the plug-in and see if you’re still running into the same issue.
Below is the download link for Invigorator PRO version 5.0.7:
https://zaxwerks.com/downloads/Invig_AE_5.0.7p_mac.zip
If you’re still running into any issues, please let me know.
Best,
Edward
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