• Zaxwerks

  Pro Animator crashes when saving

  Posted by Sam Rose on December 3, 2007 at 6:01 pm

  Hi
  I have Zaxwerks Pro Animator. When I use it with After EFfects and click Save Scene it says that a registry key is missing and it crashes.

  If I use the stand alone version it does not crash. It worked fine before I formatted my PC but now the error has appeared.

  WHat can I do?

  Thanks

  Sam Rose replied 18 years, 6 months ago 3 Members · 6 Replies
• 6 Replies

• 

  Matt Rhodes

  December 4, 2007 at 1:13 am

  Hi Homers.

  Can you tell us the exact message that is shown?

  Thanks.

  Matt Rhodes
  Zaxwerks, Inc.
• 

  Jon Okerstrom

  December 4, 2007 at 1:50 am

  Hi homers,

  Have you tried a clean install?

  Jon
• 

  Jon Okerstrom

  December 4, 2007 at 1:51 am

  Hi homers,

  Have you tried a clean install?

  Jon
• 

  Sam Rose

  December 5, 2007 at 5:52 pm

  Hi
  I have tried a clean install but it still does not work.

  Here is the exact error:

  Attention!
  Missing or invalid key.

  Thanks
• 

  Matt Rhodes

  December 5, 2007 at 7:24 pm

  Hi Homers.

  Are you able to run the PA standalone application?
  Can you save scenes with that?

  Please email me offline. I may need to send you
  a debug version of the software to further narrow
  down where the problem lies.

  Email: matt@zaxwerks.com

  Thanks.

  Matt Rhodes
  Zaxwerks, Inc.
• 

  Sam Rose

  December 7, 2007 at 5:18 pm

  Hi
  Just wondering whether you recieved my e-mail?

  Thanks

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