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Render crash
Hey guys,
Desperately need some help. I’ve spent the better part of a day and night trying to figure out what is wrong with this. I have rendered a number of things from this project already with know problem. Go to render a high rez animation of it for making an hd version and I get the following error.
I have searched and gone over everything I can find under “render crash” “render crashing” etc. I’ve looked at the AE Error Code database (mind though seems to be a different message then the number says in that.
What info can I give you guys to help me figure out what is causing this.
Michael
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13 Replies
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In addition to checking the error code, the first things I’d try are:
- run Adobe Updater to see if there are any current bug-fix updates
- turn off Open GL
- run a codec tool like Sherlock to check for any codec issues on the machine
- if the problem comp has a bunch of effects in it (especially third-party), try some short workspace test renders with select plugins turned off to see if the issue may be related to a particular plugin, the render order if there’s a large stack, or if the render fail consistently happens on a particular frame
If none of those help, post as much detail as possible here and in the Adobe AE forum. For example, by “render a high rez animation of it for making an hd version”, do you mean the Animation codec? And, the codec, screen size, fame rate, etc. … of your imported footage, comp and render settings.
Hope this is some help.
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https://aeerrors.myleniumstuff.de/?p=293
https://forums.creativecow.net/thread/2/952595
I found these by searching for the error code. Here, you can do the same.
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Todd Kopriva, Adobe Systems Incorporated
putting the ‘T’ back in ‘RTFM’ : After Effects Help on the Web
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BTW, this isn’t a “crash”. It’s an error message. A crash is when the application stops working and shuts down unexpectedly. If you search for ‘error’ instead of ‘crash’ when you get error messages, then you might have better luck finding information.
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Todd Kopriva, Adobe Systems Incorporated
putting the ‘T’ back in ‘RTFM’ : After Effects Help on the Web
———————————————————————————————————
If a page of After Effects Help answers your question, please consider rating it. If you have a tip, technique, or link to share—or if there is something that you’d like to see added or improved—please leave a comment. -
Todd, thanks but I already covered these.
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Sorry, the reason I wrote crash is because after the error came up it would automatically crash, guess I was wrong.
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David, thanks for the info. I tried three of those from other posts I had found but I didn’t know about Sherlock.
Gonna try that and hopefully have some luck.
Michael
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Although I run AE on both Macs and Win machines, I just noticed that your error window screen grab is from a Mac … not sure there’s a Mac version of Sherlock and I don’t recall off-hand the names of codec tools I use on Macs since I rarely need any of them on either platform.
I only briefly scanned the info in the links Todd provided, but it does seem QuickTime related (I believe the Animation codec is installed via QuickTime). You might want to give those resources another look and make sure you don’t have any QuickTime issues … in one of those threads, a guy with the same issue resolved it using Kevin Camp’s advice to isolate specific QucikTime components.
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David,
Yeah, I did a search to try and find something that would do what Sherlock does for the mac but couldn’t come up with anything.
So here’s what I’ve done so far beyond all the reading on the site and testing that way.
I completely restored my computer. Fresh OS install, fresh application install. Everything.
All of the footage was shot on a Canon XH-A1. 24 frames per second. All comps are at 24 frames per second. When I render using animation, in the render settings I have it set to use the comp frame rate. If I try to change it in the Animation setting it says to set it in the render setting so I just leave it alone.
Now here’s the weird thing. If I render at Half resolution it works fine. If I render at full, near the end of the render (I’ve tried two that are primarily only animations – very little actual footage – one is about 15 seconds long, one is about 90 seconds long) it always gives me this error.
If I render to MPG2-DVD at highest resolution (settings in render setting) it works fine as well.
I have multiprocessing turned off for the render.
Here are the settings of my memory and cache. I’m running CS 3.
The only reason I’m doing this is I’ve read everywhere that AE doesn’t have the greatest rendering capabilities and I was going to make an Animation render to be able to use in Apple’s Compressor for my DVD and web files. Should I just stick with AE and do the renders there?
Thanks for all your help.
Michael
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Dave, thank you very much for all this. I realize I still have a lot to learn about compression and rendering and I continue to try and read as much as I can.
Let’s see if I can clairfy some of this stuff for myself.
[Dave] So you have to remove the 3:2 pulldown to get your footage to 23.976, the actual NTSC film frame rate.
I did all of my editing (and capturing) in FCP. I then exported to AE where I did all my compositing. Do I need to do this pulldown in INTERPRET FOOTAGE or do I have to recapture everything (I hope I don’t have to do that.) If either of these is wrong, can you point me in the right direction (I’ve been reading all over the site and am having a bit of a confusing time of sorting through to this solution.)
[Dave] Dave’s Stock Answer #1:
I can’t seem to find any thing on how to convert to a different codec in AE. I find one for FCP (through media manager) but I don’t know what effect converting the codec in FCP after I’ve already done all my compositing?
[Dave} Bad idea. The codec to which you render has very little, if nothing, to do with the success of the render. So before you start down an all-advised path, you should read this:
One of the first things I came across on this site last year when I started reading it was Dave’s stock answer #3. I had no intention of actually using the conversion to MPG2-DVD from AE I was doing as a test to see if I could get a full render. I’d much rather use Compressor if I can get it to render out in Animation in AE.
Thank you again for all your time and patience. I know dealing with those of us who have just enough knowledge to be dangerous can be tedious but it does help and I’m hoping to get out of the ‘enough to be dangerous” phase as fast as I can.
Michael
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> [Dave] So you have to remove the 3:2 pulldown to get your footage to 23.976, the actual NTSC film frame rate.
I did all of my editing (and capturing) in FCP. I then exported to AE where I did all my compositing. Do I need to do this pulldown in INTERPRET FOOTAGE or do I have to recapture everything
Here are instructions for removing pulldown.
> I can’t seem to find any thing on how to convert to a different codec in AE.
If you want to bring a movie in and render and export it to a movie using a different encoding/compression scheme, then it’s jsut a matter of choosing a format in the output module settings. (Some formats, like QuickTime, are actually container formats, so choosing a codec for one of those requires clicking the Format Options button in the Output Module Settings dialog box.)
It seems that you should really start with the “Rendering and exporting overview”.
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Todd Kopriva, Adobe Systems Incorporated
putting the ‘T’ back in ‘RTFM’ : After Effects Help on the Web
———————————————————————————————————
If a page of After Effects Help answers your question, please consider rating it. If you have a tip, technique, or link to share—or if there is something that you’d like to see added or improved—please leave a comment.
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