• Adobe After Effects

  AE don’t import .mov files! HELP!

  Posted by Patrik Nilsson on November 4, 2009 at 8:23 pm

  Hi!
  I have bought a new computer (vista) and it works great! but! when i start my Adobe Affter Effects CS3 and go to File>Import>File… and select a .mov file it said like this:

  After Effects error: Can’t import file “file_name.mov”: unsupported
  filetype or extension

  (0::1)

  Pleas help me! realy whant to do movies!
  /Patrik Nilsson

  Patrik Nilsson replied 16 years, 6 months ago 3 Members · 4 Replies
• 4 Replies

• 

  Xinlai Ni

  November 4, 2009 at 9:53 pm

  Did you have quicktime installed?

  Xinlai Ni
  Software Engineer, Google Inc.
• 

  Todd Kopriva

  November 4, 2009 at 11:38 pm

  As Xinlai suggests, QuickTime must be installed. This is the default on Mac OS, but Windows users must install the free QuickTime Player separately.

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  putting the ‘T’ back in ‘RTFM’ : After Effects Help on the Web
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• 

  Patrik Nilsson

  November 5, 2009 at 7:58 am

  Yes i have QT installed! the newest verision. but i have a old windows exp and a old quiktime on it and there it works! i maby need a older QT verision?
• 

  Patrik Nilsson

  November 5, 2009 at 8:47 am

  SOLVED! I downloaded the latst verision for QT (I have a old one) then start it and it worked! thanx quys!

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