Ken, you really need to open a Support Ticket with NewBlue and get going with a dialogue with them. It would appear you’re into a licensing activation issue that nobody here can assist.
I’ve had a whole mess of NewBlue FXs and Titler great plugs and have, on more than one occasion, needed to make contact NewBlue Support to get activated and get the Red Cross removed.
Here is a link for you : https://newbluefx.zendesk.com/hc/en-us
* Grazie
Video Content Creator and Potter
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