• VEGAS Pro

  Vegas PRO 14 issue with iphone vids

  Posted by Alberto Poli on November 23, 2017 at 2:18 am

  Hi everybody,
  i’ve been searching for this problem on the internet but nothing came out.
  When i try to import more than one iphone7 .mov videos in my project these error message pops out:

  “an error occurred with the online connection, or the connection was interrupted. Please contact MAGIX support. Error code: -10”

  Tried reeboting, cleaning caches, changing files location etc etc, what do you guys this is related to?

  Thanks for your time

  Alberto Poli replied 8 years, 5 months ago 2 Members · 2 Replies
• 2 Replies

• 

  Aaron Star

  November 23, 2017 at 2:36 pm

  This has been a long standing issue with Vegas and MOV format. The best thing to do is one of two things:

  1 – render your material to an intermediate format like cineform, XAVC-intra, or XDCAM (HD). Work in small groups of files.

  2 – change the container type from MOV to MP4 using a utility app or FFMPEG. This process will not re-render the the media, it will only re-write the information from one container to another. Vegas will read your footage in .MP4, .AVI, or .MXF much better and not have the file limitation.
• 

  Alberto Poli

  November 25, 2017 at 7:27 pm

  i’m so sorry i erroneously clicked on “report post” instead of reply to the guy who answered me!
  i don’t remember the name but thank you very much for your tip! i’ll give it a try!

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