• VEGAS Pro

  Vegas Instantly Crashing Upon Importing MP4s

  Posted by Lana Toon on July 2, 2017 at 1:31 am

  Almost as soon as I try to import an MP4 files VegasPro crashes.
  It brings up the Problem Report screen.
  The issue doesn’t happen with any pictures, just MP4 files seemingly

  Problem Description
  Application Name: VEGAS Pro
  Application Version: Version 14.0 (Build 161) 64-bit
  Problem: Unmanaged Exception (0xc0000005)
  Fault Module: C:\Program Files\VEGAS\VEGAS Pro 14.0\FileIO Plug-Ins\compoundplug\compoundplug.dll
  Fault Address: 0x00007FFE8491A1C0
  Fault Offset: 0x000000000022A1C0

  Fault Process Details
  Process Path: C:\Program Files\VEGAS\VEGAS Pro 14.0\vegas140.exe
  Process Version: Version 14.0 (Build 161) 64-bit
  Process Description: VEGAS Pro
  Process Image Date: 2017-06-12 (Mon Jun 12) 23:05:46

  Is my error message… Help with this issue?

  Lana Toon replied 9 years, 2 months ago 2 Members · 2 Replies
• 2 Replies

• 

  Mike Kujbida

  July 2, 2017 at 3:54 am

  The current build of Pro 14 is 270. I recommend installing this version to see if it solves your problem.

  https://www.vegascreativesoftware.info/us/forum/vegas-pro-14-update-7-build-270–107103/#ca663080
• 

  Lana Toon

  July 2, 2017 at 7:08 pm

  I didn’t buy Vegas Pro retail. I don’t have a retail key.

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