• VEGAS Pro

  Sony Vegas Pro 13

  Posted by Sarah Fuller on February 15, 2016 at 6:47 pm

  I have been using Sony Vegas Pro 13 for a month or so, and then all of a sudden it stopped working and I can’t understand why. It stops at the GPU acceleration point.

  The error report is as follows:
  Problem Description
  Application Name: Vegas Pro
  Application Version: Version 13.0 (Build 453) 64-bit
  Problem: Unmanaged Exception (0xc0000005)
  Fault Module: C:\Windows\system32\amdocl12cl64.dll
  Fault Address: 0x000007FEC9FCF620
  Fault Offset: 0x000000000147F620

  I am running Windows 7 on my computer and I have tried numerous online fixes. The only thing that can get it to open is disabling my graphics card (and then I can reenable it and it seems to be fine). But this is a tedious fix and I’m wondering if there is anything else I can do.

  Aaron Star replied 10 years, 6 months ago 4 Members · 5 Replies
• 5 Replies

• 

  Graham Bernard

  February 15, 2016 at 7:08 pm

  Erm, update your driver?

  * Grazie

  Video Content Creator and Potter
  PC 7 64-bit 16gb * Intel® Core™i7-2600k Quad Core 3.40GHz * 2GB NVIDIA GEFORCE GTX 560 Ti
  Cameras: Canon XF300 + PowerShot SX50HS Bridge
• 

  Sarah Fuller

  February 15, 2016 at 9:24 pm

  On top of stretching my resolution (and other weird errors), it didn’t work.
• 

  Steve Rhoden

  February 15, 2016 at 9:35 pm

  Your Graphics card driver was probably automatically updated online
  without you knowing. Simply roll back the driver to the previous version
  and see if that helps.

  Steve Rhoden (Cow Leader)
  Film Maker & VFX Artist.
  Owner of Filmex Creative Media.
  Samples of my Work and Company can be seen here:
  https://www.facebook.com/FilmexCreativeMedia
• 

  Sarah Fuller

  February 15, 2016 at 10:42 pm

  Ah, no, I specifically updated it to try and fix the Sony Vegas problem. But yes, I rolled it back and everything is fine with the resolution, at least.
• 

  Aaron Star

  February 16, 2016 at 4:27 am

  That seems to be an issue with the AMD OpenCL library.

  I would check for virus/malware with “malware bytes”, use the free version as you only need to run it when you are having issues.

  Check your disks for errors, failing drives can create corruption: chkdsk c: /offlinescanandfix from an Admin Command Prompt (right click Start button)

  Check your memory for errors, there should be zero errors – google Memtest86+

  Apply all windows updates, including any .NET updates.

  Uninstall any old applications or utilities no longer used.

  Run CCleaner Registry cleaner and repair issues. Reboot.

  sfc /scannow from an admin command prompt. Verify you get:
  “Windows Resource Protection did not find any integrity violations.”
  repair any issues here. Reboot and re-run if issues repaired until you get the message above. Reboot

  Load the latest Win7 GPU driver from AMD, correct the resolution issue, and then possibly reload VP-B453 update if all the other stuff checks out.

  Without system specifics on your machine, its hard to recommend more specific drivers, or if the GPU is even compatible with OpenCL operation.

Reply to this Discussion! Login or Sign Up