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Activity Forums VEGAS Pro Media offline in Vegas, audio only, but video plays fine in Windows Media Player

  • Media offline in Vegas, audio only, but video plays fine in Windows Media Player

    Posted by Rebecca Davis on July 9, 2012 at 4:24 pm

    I am having a video NIGHTMARE here. I have a 1hr 30min film of a school trip to Kenya which I have been trying to render and burn for over 3 months on and off, between trawling various forums to fix a “Sony Vegas has stopped working” message during rendering. I tried reinstalling the software, renaming files, deleting suspected currupt files, and so on. I have finally given up on my ageing Sony laptop running Vista suspecting it to be a hardware issue, and loaded the entire folder – project plus all the media files – onto an external hard drive and plugged it into my husband’s desktop running Windows 7.

    Vegas starts much better and loads up the project fine but SOME of the media is offline. And I mean permanently offline, not the irritating offline when you click off the screen thing (which I’ve since fixed). When I drag the files into the trimmer, or play from the timeline I get audio but no video. The same files play fine in Windows Media Player.

    Another thing I noticed was that the files concerned are all files that were MOV that I converted to AVI.

    Any ideas?

    Stephen Mann replied 13 years, 11 months ago 2 Members · 1 Reply
  • 1 Reply
  • Stephen Mann

    July 9, 2012 at 6:33 pm

    [Rebecca Davis] “I get audio but no video. The same files play fine in Windows Media Player.”

    The PC is missing a codec. You need to know what codec was used to make the file. Look for the free utility “Mediainfo” to get the codec ID. Then find the missing codec.

    NOTE – DO NOT INSTALL A CODEC PACK!

    Codec packs are written for gamers and usually replace the otherwise good video codecs installed by Vegas. Find the codec you need and install it only.

    Windows Media Player uses it’s own codecs.

    [Rebecca Davis] “Another thing I noticed was that the files concerned are all files that were MOV that I converted to AVI.”

    Make sure the PC has the latest version of Quicktime.

    Steve Mann
    MannMade Digital Video
    http://www.mmdv.com

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