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Activity Forums VEGAS Pro Dropouts whilst rendering

  • Dropouts whilst rendering

    Posted by Ray Pilgrim on August 25, 2010 at 11:04 am

    Hi all,

    I have a problem that I hope someone can help me with. I import AVCHD from my Sony NX5P into Vegas 9e.. everything goes well in editing HD to blu-ray quality at 1920 X 1080i at 25Mpbs then when rendering I get random black frame dropouts which carry thru to the finished product. I have tried everything but cant seem to stop it. Comp is running Windows 7 version 6.01.7600. Intel(R) Core(TM) i7 CPU and 8 processors with 860gb of memory left.. 6gb of RAM @ 2.8GHz.

    When repeating the rendering process I noticed that the dropouts occur at the same spot each time. I have tried all the usual things to ensure that no other programs are in conflict. Is anyone else having the same problem?

    Ray

    Ray Pilgrim replied 15 years, 6 months ago 2 Members · 8 Replies
  • 8 Replies
  • John Rofrano

    August 25, 2010 at 1:04 pm

    I have seen black frames while rendering in Vegas 9.0c that were fixed in 9.0d. Perhaps they’re back in 9.0e? I would contact Sony about this as it was a known bug that they thought was fixed. You might try going back to an older version of Vegas to check if this is the problem.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Ray Pilgrim

    August 25, 2010 at 10:36 pm

    Thanks John..
    I contacted Sony and they requested me to ensure all other programs were shut down and wanted to know my comp’s specs then never got back to me. Shall try them again. Thanks for getting back to me.

    Ray

  • John Rofrano

    August 26, 2010 at 12:16 am

    Yea, I would try again and also try earlier versions of Vegas pro 9.0 just to see if it makes any difference.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Ray Pilgrim

    August 28, 2010 at 10:45 pm

    Hi all,
    Just to post my results… I have tried different settings and have noticed that if I render to 23.976 or 24 fps I don’t get the black random dropouts.

    However if I render to 25fps then I get random dropouts which is unusable. Being on the PAL system (Australia) I prefer to render in 25fps but can live with 23.976. Contacted Sony but they are very slow getting back to me and insist its the way the files are being imported which its not as the project plays fine on the time line and the issue is only apparent when I render to 25fps.

    I also tried the same footage and rendered at 25fps in CS4 and no problems. I think Sony still has a glitch with Vegas 9e at 25fps.

    Thanks John for your comments and help.

    Ray

  • John Rofrano

    August 29, 2010 at 1:37 am

    You’re welcome. I hope you get it sorted out. I agree with you that it’s gotta be a bug somewhere since it only happens with PAL renders which kind of rules out it being the media.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Ray Pilgrim

    September 8, 2010 at 4:33 am

    Hi
    Just thought that I would post Sony’s reply to my issue of drop outs whilst rendering… Vegas 9e still has some bugs but only for us PAL users it would appear… come on 9f

    Ray

    Hi Ray,

    Thank you for your patience during our testing of this issue. After a variety of testes performed by our Quality Assurance and Development teams, we have been able to reproduce this issue in the Vegas Pro 9.0 64-bit application. I apologize for this problem in the workflow and have been presented with the following work around:

    Find frame 260 (the one that always renders black) and delete it. After that, move the right half of the event over to close the gap. If you render again, there will be no black frame and playback looks smooth.

    I apoplogize for the need to utilize this work-around to obtain your render in the 50i render template. Our Development team is currently working to resolve this issue for a future build of the software. Again, I apologize for any difficulties or limitations you experienced using the Vegas Pro 9.0e. I sincerely appreciate the time and effort that you have taken to document this problem and to share your information. It is very important that we receive this type of feedback so that we may better serve our customers.

    We invite you to check back with us again soon to discover our new software releases and any improved features based on the feedback we receive. You can use Net Notify in the software to be informed of future software releases, as I do not have access to future product release details. Go to Options > Preferences and be sure there is a check in the box that says “Use Net Notify to stay informed about Sony Media Software products”. The software will inform you of new releases when they are announced. I hope this information helps and thank you again for your report.

    Sincerely,

    Customer Service
    Sony Creative Software Inc
    https://www.sonycreativesoftware.com

  • John Rofrano

    September 8, 2010 at 9:55 am

    Thanks for getting back to us and confirming that it really is a bug and the workaround to use in the mean time.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Ray Pilgrim

    November 14, 2010 at 4:58 am

    Hi All…
    Just a as a follow up on this thread, Sony have acknowledged that the problem in rendering in HD – 50i (PAL) is a glitch in the software (Vegas 9e).

    They stated that they wont be issuing an update but have tested Version 10 and have corrected it.

    Ray
    http://www.coastalvideos.net

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