I had trouble with .MOV files as well, I had a video camera for a few years before a lot of time spent researching a solution has now set me up to finally be able to make movies.
I had trouble viewing the files in Windows Media Player, it’s the only program I used to view them and I got sound and now video, and it would never import to Sony Vegas.
To be able to see the footage download K-Lite Codec Pack.
If that does not work get the Combined Community Codec Pack. I cannot remember for certain which one was the right one because one of them I had to uninstall, but the K-Lite Codec Pack should be the right one so go with it first. A Google search will allow you to find a place to download it, all free too.
When you have installed the codec you’ll want to convert your .MOV files. When I am making a project I set up a folder specifically for the project and within it i make a folder called “MOV & MOI”, I place all the raw footage in there from the camera.
Download a program called SDcopy_V1.9985Beta, when you download it and open it up for us set the source directory file as the MOD & MOI file, and then set the Target Directory as the folder you want the converted files to go to.
Select the clips you want to convert, either by manual selection or by selection All Files Found, hit start and the files will convert.
Go through and name them how you wish in their correct order because this program converts the files with big weird names that end with whatever you choose.
These files will be able to be viewed in Window’s Media Player and also be imported to Sony Vegas to be edited.
Hope I could help.
Life’s about being entertained.