Oh, this is really bothersome now. Media Encoder 2021 won’t open either. I just reinstalled it (15.4.1) and it’s crashing on the splash screen on these “FX Factory” plug-ins too. What do they have to do with Media Encoder???

Crap, still crashing. I’ve done all the option/shift key processes, I uninstalled 15.4.1, re-updated it, and even unchecked the “import preferences” box. It still won’t get past the “FX Factory” plug-in, or the “Random Crop Transition” plugin. I could try and delete it, but I can’t be sure that the next one on the list won’t crash the program either.

No, I’m afraid not – the “reset cache” message did appear, I did click “OK,” but it crashed again, on a plug-in… thank you for the REALLY quick response, Chris.

Hi – I’m now on version 15.4.1 and it still won’t get past the splash page (iMac running Catalina). It’s apparently getting hung up on old plug-ins, but I don’t understand why it’s even looking for them – why can’t it load as if it was brand-new and then I can add plug-ins if I want? Oddly, it does open on my older, less-powerful MacBook Pro…

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Fixed – the “Fit Clip” option in Timeline Preferences somehow got unchecked. It’s working now. Thanks.

Hi – I’m running PP2020 (14.9) and I suddenly can’t make fit-to-fill edits; pressing V just adds the clip from the first in-point in both the source clip and the sequence in-point. This also means that the “ignore sequence / source in/out points” menu options are also gone. I cannot upgrade to Version 15 at this time as I’m in the middle of a TV…

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These screenshots, of what selected clips look like in ME2019 – where the clip names in Finder match those in ME – did not import in my original post.

Hi – I’ve been using ME to encode proxies for Premiere for several years. Newer versions from 2019 have not been importing MXF clips with their original names, as it always has. Here’s what I’m used to, using ME 2019 (version 13). I select a clip in Finder to import, and the clip, with the original name, appears in the queue. Adding multiple…

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Well, folks, you are not gonna believe this (or maybe you will), but it was all due to a corrupt LUT! For the past two years I’ve been using a CLog LUT from Canon for their C300 MKII camera with no problems. (I used to cut everything using PP2018, v.12, because 2019 gave me lagging issues as well.) Upgrading to PP2020 caused it to start…

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Folks, I think the problem is PP2020, 14.5. Yesterday I bought a really powerful new iMac, thinking that my 2015 computer had a problem with Adobe compatibility. I’ve just opened the project, and my timeline is lagging just as badly. Proxies are attached, 1/4 resolution, it just staggers, while the audio plays easily (and it’s not a…

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Yep, that did it! Thanks, Tod! Happy Halloween!

Hi – I have a brand-new iMac and have authorized it for PP, and I’ve been using 14.5 for my latest projects. I double-clicked on a current PP2020 project this morning to make sure it opened, and it defaulted to PP2019 (which I downloaded but NEVER used). Right-clicking on the “Open With” option says that 2019 is now the (Default) version, which…

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Thank you, Merlin – I didn’t know you responded so quickly. I’ve been using the same proxy workflow for three years – creating them in Media Encoder before creating syncmaps in Tentacle Sync Studio and then importing the footage as XMLs into Premiere, where I attach the proxies. The drives I use are G-Drives, usually 6 to 8 TB, and there’s never…

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Hello, everyone… I’m having a terrible time with performance using PP 14.5. (27″ iMac, late-2015, running Mojave; 32GB RAM, 2GB AMD Radeon R9 M390 graphics card.) The lagging is worse than ever (and I completely skipped Version 13). I’m running 1280×720 CineForm proxy files based on UHD footage; I’ve dropped the program monitor resolution to…

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