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Forums Adobe After Effects Importing project composition window blank

  • Importing project composition window blank

  • Nicolae Tiberius

    April 26, 2017 at 9:48 am


    I wonder if anyone experienced this issue. Every time I import a project or open a composition with many layers the preview window is either grey or black. I keep deleting the media cache which I have saving to an SSD 1 TB drive and the database and than it works. But is hit and miss.
    So nothing displays. I drag the timeline head left right sometime it works sometime it doesnt.

    I m working with CC 2015.3 2.7 GHz 12 core xeon 5 mac with 64 GB of RAM.

    I did have the graphics cards swap because of the faulty cards but it made it worse. Adobe is blaming Apple for the cards and I cant find any solution.
    I also had to revert the system to El Capitan to be able to work with some of my old projects.

    Any help appreciated

  • Richard Garabedain

    April 26, 2017 at 2:59 pm

    Ya its always grey for me too…you gotta just be patient and give it a few minutes…it will load..also if there is element you have to go into the scene setup…idk why but that helps to refresh it.

  • Nicolae Tiberius

    April 26, 2017 at 3:10 pm

    Thanks Richard. Looks like quitting and re opening the project also helps as well as changing the folders for the media cache and database. Is so slow though on a very fast Mac. I thought it was only me experiencing the issues.

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